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Student Support Services

Under the Open and Distance Learning System, learner support is of paramount importance. The student Support Services (SSS) Department is responsible for providing support to learners in their learning and related issues. The main functions of the Student Support Services (SSS) Department of UPSOSB are as follows:

• Formulation of policy and planning related to student enrollment and registration
• Advocacy and publicity of UPSOSB programmes
• Identification and establishment of study centres for accreditation from amongst recognized and reputed academic institutions all over the country, thereby
building a network of Accredited Institutions (AIs), Accredited Vocational Institutions (AVIs) and Accredited Agencies (AAs)
• Enrolment and registration of secondary and senior secondary learners of UPSOSB
• Monitoring of the functioning of study centres and conduct of Personal Contact Programmes
• Development of policy for continuous assessment of the learners through Tutor Marked Assignments (TMA)
• Coordination with the Regional Centres for timely and effective support to the learners.
• Redressal of the problems and grievances of the learners

Introduction

Under the Open and Distance Learning System, learner support is of paramount importance. Such support is provided through various services to:

Help learners to learn well by providing timely and proper academic support
Facilitate learners in solving their problems through the study centres/learning centres
Co-ordinate and monitor establishment, working and management of the study centres.